ISO Certification

Testrods.com, as a division of Regal Packaging Services, has held ISO Certification since November of 2018. ISO stands for the “International Organization for Standardization and is an international standard development organization composed of representatives from the national standards organizations of member countries. [It] was founded on 23 February 1947, and … has published over 24,500 international standards covering almost all aspects of technology and manufacturing.”¹

There are a wide variety of reasons ISO Certification is important. But what it really means to you, as a Testrods customer, is that we’ve taken the time to make sure our manufacturing and sales practices are trustworthy.  It means we’re held accountable for the way things work both in our manufacturing, sales, and customer service. We test and retest products.  When we send an order out, we know it meets the standards necessary for your success as it relates to food safety. And we acquire our materials from the right sources so we know they can be trusted on your behalf.

To ensure this is always true, we maintain the following set of quality policies:

Customer focus: As an organization we have made a commitment to understand our current and future customers’ needs.  We strive to meet your requirements and exceed your expectations.  While others are looking solely at the bottom line, we’re careful to look at the end user of your product (your consumer), and we treat them as if they were sitting at our own family table.  If it’s not safe for them, it’s not safe for us, and it doesn’t belong on the market.

Leadership: Our Management Team has committed to creating and maintaining a working environment in which people become fully involved in achieving our objectives.  We want our employees to be satisfied at their jobs and proud of our end-product.  We work to create an atmosphere that is productive yet personal, profitable yet individually empowering, challenging yet supported by a setting of team-wide achievement.

Engagement of people: As an organization we recognise that people are the essence of any good business and that their full involvement enables their abilities to be used for our benefit.  Every person on our staff is valued and respected.  We want them to know we are as committed to them as we expect them to be to the company and our goals.

Process approach: As an organization we understand that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected activities.  Our methods and procedures are designed to ensure that we send out consistent, quality, certified products.  Every step of the manufacturing chain is well thought out and well supported.  A series of checks and balances means we’re able to keep defective products off the shelf and out of the marketplace.

Improvement: We have committed to achieving continual improvement across all aspects of our quality management system; it is one of our main annual objectives. We never assume that because we have been doing something a certain way that it cannot or does not need to be changed to produce a better result. We approach every day with an attitude that asks, “Can I do this better?”  We are not afraid to find new suppliers or investigate new ways to make custom products to meet the needs of your specific application.

Evidence-based decision making: As an organization we have committed to only make decisions relating to our QMS following an analysis of relevant data and information.  We also never assume that what we “think” is happening is really occurring without checking the data to verify the accuracy of our thinking.  We work to resolve anything that may appear puzzling on the surface before we make any change to a process or a material.

Relationship management: Regal Packaging Services-Testrods Division recognizes that an organization and the relationship it has with its external providers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.  We’re constantly looking for suppliers who can meet the demands of the industry and our need for certification.

In the end analysis, when it comes to ISO certification, we want to be absolutely certain we can say with confidence that what we deliver to you is exactly as good as we claim it is.  For us, it is a matter of corporate responsibility and personal integrity.  You can shop here at Testrods.com without concern about what kind of product you will be getting.  We are here to make this part of your work as effortless as possible.  If you have any questions, call us at 866-691-8560 or email testrods@testrods.com.

1. https://en.wikipedia.org/wiki/International_Organization_for_Standardization